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Human Resources / Employment Opportunities

Employment applications will only be accepted during the active recruitment period for any given position. Separate applications must be completed for each position for which an individual applies.  Interested candidates should submit a City of Benson application. A resume and/or cover letter may accompany the application, but can not be submitted in lieu of the application.
Applications must be received by the job closing date and time.
 
Applications are available:
  • on our website below (see Frequently requested forms)
  • Pickup - Interested candidates may obtain an application in person in the Administration Office
  • By mail - To request an application by mail, call (520) 720-6324.
If you have any question please contact the HR Office, Monday - Friday 8:00a.m.- 5:00p.m. at 520-720-6324.

Frequently requested forms

Human Resources / Employment Opportunities

 Summary:  Under general supervision, performs police patrol, investigation, traffic regulation, and related law enforcement activities.  May be assigned to School Resource Officer, D.A.R.E. Officer, K-9, Surveillance or other special details by the Chief of Police.

Essential Job Functions:  The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.  Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

  • Works on rotating shifts performing security patrols, traffic control, investigation and first aid at accidents; detects, investigates and arrests persons involved in crimes or misconduct.
  • Works an assigned shift using own judgment in deciding course of action required to handle difficult and emergency situations without assistance.
  • Carries out duties in conformance with Federal, State, County, and City laws and ordinances;
  • Patrols City streets, parks, commercial and residential areas to preserve the peace and enforce the law, to control vehicular traffic, to prevent or detect and investigate misconduct involving misdemeanors, felonies and other law violations, and to otherwise serve and protect.
  • Responds to emergency radio calls; investigates incidents such as accidents, robberies, civil disturbances, domestic disputes, fights, drunkenness, missing children, prowlers and abuse of drugs; takes appropriate law enforcement action.
  • Arrests violators; investigates and renders assistance at scene of vehicular accidents; summons ambulances and other law enforcement vehicles; takes measurements and draws diagrams of the scene.
  • Conducts follow-up investigations of crimes committed during assigned shift; seeks out and questions victims, witnesses and suspects; develops leads and tips; searches scenes of crimes for clues; analyzes and evaluates evidence and arrests offenders; prepares cases for testimony and testifies in court proceedings.
  • Prepares a variety of reports and records including officer’s Daily Log, reports of investigation, field interrogation report, alcohol influence reports, breathalyzer check list, bad check form, vehicle impoundment form and traffic hazard report, crime lab requests and monthly recap reports.
  • Undertakes community oriented police work, and assists citizens with such matters as locked or stalled vehicles, crime prevention and traffic safety.
  • Maintains normal availability by radio or telephone.
  • Coordinates activities with other officers or other City departments as needed; exchanges information with officers in other law enforcement agencies, and obtains advice from the City Attorney, the Court Administrator, and the Municipal Prosecutor’s Office regarding cases, policies and procedures.
  • Maintains contact with police supervisory personnel to coordinate investigation activities, provides mutual assistance during emergency situations and provides general information about Department activities.
  • Submits serious felonies to investigators for follow up and prosecution.
  • Maintains departmental equipment, supplies and facilities.
  • Maintains contact with general public, court officials, and other City officials in the performance of police operating activities.
  • Serves as a member of various employee committees.
  • Performs other duties as assigned.

 Required Knowledge and Skills:

  • Knowledge of modern law enforcement principles, procedures, techniques and equipment.
  • Knowledge of police department policies and procedures, current law enforcement practices, techniques and procedures, and criminal and traffic codes.
  • Knowledge of City, state and federal laws, regulations and ordinances.
  • Knowledge of investigative procedures, court procedures, defensive driving, and first aid.
  • Knowledge of proper methods of securing, handling, and preserving evidence.
  • Knowledge of community geography.
  • Skill in operating standard law enforcement tools and equipment.
  • Skill in using sound judgment in drawing conclusions and making decisions.
  • Skill in following oral and written instructions;
  • Skill in testifying in court.
  • Skill in communicating both orally and in writing in English.
  • Skill in establishing and maintaining effective working relationships with co-workers, supervisors, other City employees and the general public.
  • Skill in operating department computers and associated software.

 Education and Experience

  • High school diploma or GED with additional education in police science, law enforcement, criminal justice administration, or a related field, and two (2) years of work experience.
  • State of Arizona driver’s license with a record of no suspensions or revocations.
  • Completion of a state basic training academy
  • Must be certified by Arizona Police Officer Standards and Training Board (AZ P.O.S.T.) within ten (10) months of employment.
  • Must meet the Department’s physical standards.
  • Must be 21 years or older at the time of employment.
  • Must have a personal record with no felony convictions and no disqualifying criminal history.
  • Must be a citizen of the United States.

Lateral Entry:

  • Must have at least twenty-four (24) months of full time paid service as a sworn police officer in a civilian governmental jurisdiction prior to application
  • Must meet all Entry Level requirements listed above.
  • Must be able to pass medical exam and the Department’s physical agility test.
  • Must have successfully completed the State Basic Training Academy or Equivalency test.

 Environmental Factors and Conditions/Physical Requirements:

  • Frequently requires sitting, talking and hearing; frequently requires standing, walking, using hands to finger, handle, or feel objects, tools, or controls, reaching with hands and arms, and climbing, balancing, stooping, kneeling, crawling, and tasting or smelling.
  • Occasionally requires lifting and/or moving more than 100 pounds; requires close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work is frequently performed in outside weather conditions, and occasionally near moving mechanical parts, high places and with explosives; is occasionally exposed to fumes, airborne particles and toxic or caustic chemicals; the noise level is usually moderate.

 Equipment and Tools Utilized:

  • Police car, police radio, radar gun, handgun and other weapons, baton, handcuffs, oleoresin capsicum spray, Taser, breathalyzer, first aid equipment, and departmental computers.
Summary: Under general supervision, performs a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information; keeps official records; and assists in the administration of the standard operating policies and procedures of the dispatch center.
Essential Job Functions: The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
• Monitors telephones and radio in the dispatch center; answers all incoming calls and ascertains nature of call; gathers all necessary information to transmit or relay.
• Dispatches police, fire and other response vehicles for emergency situations; broadcasts nature, location and time of incident; contacts all required personnel and other local concerns such as the fire department; ensures the presence of reserve units by contacting personnel designated for call-back; relays information as required.
• Maintains log on radio and telephone communications and location of personnel and equipment; maintains on-going contact with the responding personnel and keeps them informed of all pertinent incoming information; keeps track of various information such as traffic lights out and streets closed, and keeps emergency personnel informed.
• Maintains dispatch center work area and equipment in clean and working condition.
• Composes, types, and edits material requiring judgment as to content, accuracy, and completeness for the (CAD) Computer Aided Dispatch System.
• Inputs data to standard office and department forms, both manual and automated; makes simple postings to various reports; compiles and tabulates data.
• Maintains dispatch documents and records; prepares case reports.
• Monitors individuals in holding cells for proper conduct, safety, and medical or other needs; may assist with the arrest process for female prisoners.
• Assists in training new employees.
• Serves as a member of various employee committees.
• Performs other related duties as assigned.
Required Knowledge and Skills:
• Knowledge of emergency communications operations, procedures and equipment.
• Knowledge of Police Department policies and procedures.
• Knowledge of computers and electronic data processing equipment and applications.
• Knowledge of modern office practices and procedures.
• Knowledge of basic accounting and bookkeeping principles and practices.
• Skill in operation of radios, consoles and related dispatch tools and equipment.
Job Description
Police Communications Specialist
194 Police Communications Specialist Page 2 of 2 October 30, 2013
• Skill in performing cashier duties accurately.
• Skill in meeting and dealing with the public and providing high quality customer service.
• Skill in communicating effectively both orally and in writing.
• Skill in establishing effective working relationships with co-workers, other agencies and the public.
• Skill in handling stressful situations.
Education and Experience
• High School diploma or GED, and one (1) year of general office experience including typing, filing, accounting or bookkeeping.
• State of Arizona driver’s license with a record of no suspensions or revocations.
• Must have a personal record with no felony convictions and no disqualifying criminal history.
• Must be a citizen of the United States.
• Must be certified in the Arizona Criminal Justice Information System (ACJIS) within one (1) year of employment.
Environmental Factors and Conditions/Physical Requirements:
• Frequently requires sitting, talking and hearing; occasionally requires walking; frequently requires using hands to finger, handle, or feel objects, tools, or controls, and to reach with hands and arms.
• Occasionally requires lifting and/or moving up to 20 pounds; requires close vision and the ability to adjust focus.
• Work is performed in an office environment; noise level is usually quiet.
Equipment and Tools Utilized:
• Computer-aided systems; personal computer including word processing software; copy machine; fax machine; telephone and radio.
Utilities Operator I
Open: 07-01-2023   Closes: Until filled
Salary: $33,280.00 - $47,579.93

Summary:  Under close supervision, assists in the maintenance, repair and construction of water, wastewater and gas facilities and equipment.
Essential Job Functions:  The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.  Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

  • Works as a part of a utilities crew that performs maintenance, repair and construction services; assignments vary on a daily basis depending scheduled maintenance and emergency service calls; works on all utility’s services, including water, wastewater and gas.
  • Observes and follows all safety rules and regulations.
  • Responds to service calls; checks for gas leaks and carbon monoxide; checks installed piping at residences to ensure that it is up to code.
  • Installs new service connections; digs trenches and prepares grounds; sets pipe and makes connections; checks fittings to ensure that there are no leaks; fills trench and replaces landscaping.
  • Performs preventive maintenance on pumps and motors, including greasing, oiling and tightening belts; pulls pumps and motors; checks for correct rotation; checks amperage on pumps; changes out starter blocks.
  • Knowledge of the operations and maintenance of the water, wastewater and gas system.
  • Completes in-house Operator Qualifications (OQ) training program.
  • Applies Operations & Maintenance (O&M) manual procedures for the safe operation of the gas distribution system.
  • Knowledge of Automated Meter Readings (AMR) system.
  • Learns through on-the-job training regarding the repair and installation of gas lines.
  • Takes readings on wastewater equipment; checks the influent station, clarifiers, pumps, hydro tank and electric meter; performs laboratory work including stability test, chlorine test, turbidity test, nitrate test and fecal membrane test; documents test readings.
  • Cleans equipment at the wastewater plant, including influent station, oxidation ditches, sand filters, clarifiers and sludge holding tanks; cleans buildings and grounds; picks up and disposes of trash.
  • Performs manual labor in installing new gas mains; documents work performed, and changes made; checks substations to ensure that the system has sufficient pressure.
  • Repairs water leaks in piping, valves and connections.
  • Position is assigned standby duty on the regular rotation; may be called out to respond to emergency situations.
  • Performs blue stake locates as assigned.
  • Supervise the activities of Department of Corrections Inmate labor.
  • Performs other duties as assigned.

 Required Knowledge and Skills:

  • Knowledge of the procedures, tools equipment used, operations and maintenance of water, wastewater and gas services including metering.
  • Knowledge of City departmental policies and procedures.
  • Knowledge of the hazards associated with utilities maintenance and of safety procedures and regulations.
  • Knowledge of procedures for sampling and conducting basic laboratory tests.
  • Skill in servicing and maintaining pumps, motors, lines and related utilities equipment.
  • Skill in the safe operation and use of heavy equipment.
  • Skill in the safe use of hand and power tools.
  • Skill in following oral and written instructions and communicating effectively.
  • Skill in basic math.
  • Skill in establishing and maintaining effective working relationships with co-workers, other City staff and the public.

Education and Experience

  • High school diploma or GED, and two (2) years general labor or construction experience.
  • Must be certified as Grade I in Water Distribution, Water Treatment, Wastewater Collection and Wastewater Treatment Plant Operations within eighteen months.
  • May be required to obtain certification in fusion welding within 12 months of appointment and must maintain qualifications.
  • State of Arizona driver’s license.
  • Upon completion of the required certifications, the employee will be promoted to Utilities Operator II. This is a promotion “in place” and does not require a vacancy at Level II.  Failure to acquire these certifications will result in termination of employment in the Public Works Department.

 Environmental Factors and Conditions/Physical Requirements:

  • Work is performed in an outdoor environment and indoor environment with prolonged exposure to noise and chemicals. Work may be performed in confined spaces and inclement weather.
  • Work is performed both inside and outside, which may include activities in inclement weather such as extreme heat.
  • Work requires heavy manual labor, including bending, stooping, reaching, digging, and lifting objects weighing more than 75 pounds.
  • Frequently requires using hands to finger, handle, or feel objects, tools, or controls, to reach with hands and arms and requires close vision and the ability to adjust focus.
  • Hand to eye coordination is required to operate various equipment.

 Equipment and Tools Utilized:

  • Equipment utilized includes calculator, laptop, two-way radio, handheld, backhoe, mower, brush hog, skid steer, boom truck, laboratory equipment, amp meter and standard maintenance hand and power tools.

 

 

Parks Maintenance Supervisor
Open August 2, 2023         Closes: Open Until filled
Salary: $36,075.98 - $45,094.98

Summary:  Under limited supervision, plans, schedules and supervises the work of the park maintenance crew engaged in turf maintenance, irrigation system maintenance, the planting and cultivating of trees, flowers and shrubs, and the custodial maintenance of park buildings, grounds and equipment; lays-out the work and ensures that it is completed on schedule; participates in the work as necessary; ensures that all safety practices and procedures are observed

Essential Job Functions:  The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.  Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

  • Supervises staff engaged in turf, landscape, tree and shrub, and facilities maintenance activities; sets up and assigns work projects; orders materials and supplies; sets schedules and follows up to ensure timely completion.
  • Participates in hiring and training staff; evaluates work and recommends performance improvements as appropriate.
  • Participates in the care, maintenance, and repair of park buildings, grounds and equipment.
  • Applies pesticides and herbicides as required to maintain turf and other plantings; ensures the safe and compliant use of all chemicals.
  • Keeps work, time, and materials records; prepares written reports.
  • Instructs employees in the proper care and maintenance of parks equipment, machinery and tools; trains employees in proper and safe use of tools and equipment; prepares safety checklists and accident reports.
  • Operates power driven machinery such as a lawn mower and other similarly sized equipment.
  • Demonstrates continuous effort to improve operations, decrease turnaround times, and streamline work processes to provide quality customer service.
  • Assembles and disassembles equipment for special events.
  • Performs other related duties as assigned

Required Knowledge and Skills:

  • Knowledge of principles, practices and methods of parks maintenance, repair and construction.
  • Knowledge of principles and techniques of horticulture and grounds maintenance including pesticide and herbicide use.
  • Knowledge of equipment and tools utilized in parks maintenance and repair.
  • Skill in training, supervising and evaluating the work of staff.
  • Skill in establishing and maintaining safe working conditions, equipment and procedures for assigned personnel and in working safely without presenting a direct threat to self or others.
  • Skill in understanding and acting on written materials or instructions provided orally in the English language.
  • Skill in working cooperatively with other City employees and tactfully with the general public.
  • Skill in learning job-related material primarily through oral or written instruction and observation.
  • Skill in understanding and carrying out oral and written instructions in the English language.

 Education and Experience

  • High School Diploma or GED and four (4) years parks, recreational facility and/or grounds maintenance and repair experience, including one (1) year lead experience.
  • State of Arizona driver’s license.
  • Must have a State of Arizona Structural Pest Control Commission pesticide application certification by the end of probation.

 Environmental Factors and Conditions/Physical Requirements

  • Work is performed primarily in outdoor settings; hand-eye coordination is necessary to operate various pieces of mechanical equipment.
  • Frequently requires sitting, talking and hearing; regularly requires walking; frequently requires using hands to finger, handle, or feel objects, tools, or controls, and to reach with hands and arms.
  • Occasionally requires lifting and/or moving up to 50 pounds; requires close vision and the ability to adjust focus.
  • Work is regularly performed in outside weather conditions; work may bring exposure to moving mechanical parts and in high places; the noise level is usually moderate; occasionally exposed to fumes and toxic or caustic chemicals.
  • The noise level in the work environment is moderately noisy when in the field.

 Equipment and Tools Utilized:

  • Equipment utilized includes saws, drills, shovels, trimmers, mowers, vacuum and related maintenance equipment.
SENIOR LIBRARY ASSISTANT
SALARY:  $33,280.00 - $46,419.42
CLOSING DATE: OPEN UNTIL FILLED

Summary:  Under general supervision, processes all interlibrary loan requests; catalogues new materials; provides information and customer service to patrons of the library; explains and promotes library services; processes materials, coordinates services, and assists patrons.

Essential Job Functions:  The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.  Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

  • Processes interlibrary loans; requests materials from the appropriate sources, and processes all incoming and outgoing materials; updates records in statewide interlibrary loan computer network; verifies bibliographic information of requested material.
  • Catalogs all materials including reference, government publications, electronic media, mixed media and serials to national standards; produces and assigns Dewey classification numbers and Library of Congress subject headings; maintains and inspects catalog records for accuracy; researches, identifies and resolves problems.
  • Maintains item records in the computer catalogue; evaluates materials for collection management and proper location; processes materials to make them available to the public.
  • Maintains daily records of patrons and circulation; prepares monthly statistical report for the state.
  • Assists in selecting new materials for the collection; gathers input from patrons about areas of interest and specific books and other items; reads reviews of materials in areas of interest and recommends additions to the Library Director.
  • Mends materials as necessary to extend shelf life.
  • Works at circulation desk; directs patrons to information sources; answers telephone and directs calls to appropriate person; handles complaints and answers a variety of questions;
  • Provides basic reference assistance to patrons; locates available information for patrons and answers basic reference telephone questions; assists patrons in identifying appropriate sources for requested information.
  • Processes a variety of materials for patrons; issues new and replaces lost library cards; assists patrons with the card catalog; checks books in and out; collects money for overdue fines.
  • Teaches patrons effective use of library materials and equipment.
  • Makes referrals when materials or information is not available.
  • Maintains a comfortable environment for patrons; ensures order and general safety in library.
  • Performs maintenance duties such as straightening furniture and materials, shelving materials, weeding and straightening stacks, filing materials and straightening displays.
  • Assists in hiring new staff; trains, guides and evaluates the work of new staff and volunteers; oversees the work of volunteers.
  • Performs other related duties as assigned.

 Required Knowledge and Skills:

  • Knowledge of City and library operations, policies and procedures governing assigned work.
  • Knowledge of library collections including books, periodicals and electronic resources.
  • Knowledge of interlibrary loan sources, processes and procedures.
  • Knowledge of cataloguing methods, processes and procedures.
  • Knowledge of basic library reference approaches and resources.
  • Knowledge of library classification methods and techniques.
  • Knowledge of research methodologies including Internet resources.
  • Knowledge of computers and related equipment, hardware and software.
  • Skill in using logical thinking and personal judgment to perform tasks.
  • Skill in organizing and prioritizing own work and the work of volunteers.
  • Skill in dealing tactfully and effectively with library patrons and staff members.
  • Skill in establishing and maintaining effective working relationships with co-workers and library patrons.
  • Skill in communicating effectively, both orally and in writing.
  • Skill in providing customer service to library patrons.
  • Skill in operating and assisting others in operating computers and other technical equipment.

 Education and Experience

  • Associate’s degree or equivalent from a two-year college or technical school, and one (1) year of related experience and/or training

Environmental Factors and Conditions/Physical Requirements:

  • Work is regularly scheduled for Saturdays as well as days in the normal work week.
  • Work is performed in an office environment; may be subject to repetitive motion such as typing, data entry and vision to monitor; may be subject to extended periods of intense concentration in the review of books, documents and reports.
  • May be subject to bending, reaching, kneeling and lifting such as retrieving books, files and records.

 Equipment and Tools Utilized:

  • Equipment utilized includes computerized and conventional office equipment.
Deputy City Manager
Salary: $65,000.00 - $88,158.05
Open: 01-23-2024  Closes: 02-16-2024

Summary:  Under supervision and direction of the City Manager, furthers community outreach and engagement by overseeing operations of the City Library, Recreation Department, and Visitor Center.  Provides executive-level administrative and operations support to the City Manager including the study, planning, development and implementation of a variety of essential short-term and long-term projects.  Work is performed under general direction and requires initiative and independent judgment with little supervision.

Essential Job FunctionsThe list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.  Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks

             Supervision: Provide oversight and leadership to the City Library, Recreation Department and Visitor Center.

  • PIO: Write and review letters and other correspondence from City Departments, including approval of Website and social media posts. Create, review, edit and post comments to the City’s website and social media. 
  • Manages special projects and initiatives as assigned, develops project and communication plans, maintaining communication with Council and Staff throughout project.
  • Participates in the City Council’s strategic planning updates. Monitors and reports progress to the City Manager, while facilitating the completion of projects as directed.
  • Performs budgetary and financial support by assisting the City Manager in the budget preparation and review process.
  • Assists in developing, defining, planning, implementing, and evaluating goals and objectives that encourage and support interdepartmental cooperation to the benefit of the City; recommends and reviews City policies and procedures.
  • Grant Writing: Identify, research, write and assist in the management of grants and other alternative funding opportunities.
  • Economic Development: Coordinate with the Chamber of Commerce on training opportunities for local businesses. Identify opportunities to strengthen local businesses and attract new ones.
  • Assists the City Manager on matters of concern and presents program proposals for approval and submission to Council. Facilitates or prepares agendas, presentations, requests, issues and projects raised by or for Council Members on behalf of the City Manager.
  • Responds to public inquiries and complaints, as necessary and assigned, providing information on matters which may cause public reaction. Assists with resolutions at the administrative level, providing alternative recommendations, as warranted; may respond to sensitive inquiries on behalf of the City Manager as appropriate, while keeping higher level management and Council informed on all critical operational issues.
  • Performs other projects and related duties as assigned.

Required Knowledge and Skills:

  • Knowledge of the operations, functions, and scope of authority of City departments, offices and officials.
  • Knowledge of administrative procedures, methods, and practices.
  • Knowledge of customer service principles, practices, and techniques.
  • Knowledge of City policies and procedures and of City Code and Ordinances.
  • Skill in establishing and maintaining effective working relationships with elected officials, City staff and the general public.
  • Skill in communicating effectively, both orally and in writing.
  • Skill in researching, compiling, and preparing reports and related information.
  • Skill in following complex oral and written instructions, policies, and procedures.
  • Skill in the English language and grammar and in composing correspondence for the City Manager and Mayor’s signature.
  • Skill in the use of a personal computer and standard business software.

Education and Experience

  • Bachelor’s degree in Public Administration, Business Management or a related field and two years’ experience in research and analysis and managing personnel or an equivalent combination of education and experience.
  • State of Arizona driver’s license.

 Environmental Factors and Conditions/Physical Requirements:

  • Work is typically performed in an office environment; may be subject to repetitive motion such as typing, data entry and vision to monitor; may be subject to extended periods of intense concentration in the review of documents and reports. Field work may include site visits for special projects and attending public events on behalf of the City.
  • May be subject to bending, reaching, kneeling, and lifting such as retrieving files, records, and reports.
  • Occasionally requires lifting and/or moving up to 30 pounds.

Equipment and Tools Utilized:

  • Equipment utilized includes computerized and conventional office equipment.

 

Tourism Clerk/Social Media Coordinator
Salary:  $37,000.00-$43,212.00
Open: 01-23-2024  Closes: 02-16-2024

Summary:  Under close supervision, provides reception and clerical support in the Visitor Center; greets and provides information to visitors; types, files, and answers phones; trains and schedules volunteers. Creates original content for digital media outlets to promote the City of Benson.

Essential Job Functions:  The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.  Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific tasks.

 

  • Answers incoming telephone calls to the Benson Visitor Center.
  • Provides basic information to visitors and responds to various inquiries from the public.
  • Performs general filing, and types and prepares general reports.
  • Prepares internal and external correspondence and performs routine clerical functions as required.
  • Operates a variety of standard office and digital media equipment (e.g., personal computer, laptop, tablet, cellphone, cameras, audio-video recorder, etc.).
  • Maintains various databases relating to tourists, visitors, and business packets requested.
  • Maintains a visitor count by day and reports totals to the Arizona Office of Tourism monthly.
  • Assists with the planning, coordination, implementation, and documentation of special events.
  • Requires flexible work schedule for after-hours and weekend events.
  • Assist with planning and administration of a volunteer program.
  • Develop and update various websites, mobile apps, Facebook, and other digital media pages that might be needed for the city and its departments.
  • Maintain Souvenir Inventory and sales of gift shop, including deposits.
  • Maintains cleanliness of the Benson Visitor Center location, including restrooms and grounds
  • Performs other related duties as assigned.

 Required Knowledge and Skills:

  • Knowledge of modern office practices and procedures, and performing clerical tasks
  • Knowledge of digital media equipment (e.g., personal computer, laptop, tablet, cellphone, cameras, audio-video recorder, etc.).
  • Knowledge of digital photo and video editing software.
  • Marketing gift shop items, using a cash register and credit card machine, cashing out and deposits.
  • Excellent written and verbal communication.
  • Skill in dealing with the public, courteously, and with tact in person and by telephone.
  • Skill in establishing and maintaining cooperative working relationships with city staff and the public.
  • Knowledge of digital media etiquette
  • Understanding how content trends on digital and social media
  • Planning/Storyboarding with city leadership, department heads/supervisors, on videos, digital media content, and helping to promote tourism.

Education and Experience

  • High school diploma or G.E.D, required.
  • Certificate(s) in marketing major digital platforms (e.g., Google, Facebook, web design, etc.) preferred.
  • Two (2) years of general clerical experience which included service and interaction with the public.
  • State of Arizona driver’s license required.

 Environmental Factors and Conditions/Physical Requirements:

  • Frequently requires sitting, talking, and hearing; occasionally requires walking; frequently requires using hands to finger, handle, or feel objects, tools, or controls, and to reach with hands and arms.
  • Occasionally requires lifting and/or moving up to 50 pounds; requires close vision and the ability to adjust focus, requires hand dexterity and
  • Work is primarily performed in an office environment; the noise level is quiet to moderate.
  • Requires the ability to work flexible hours including evenings, weekends, and holidays.

 Equipment and Tools Utilized:

  • Conventional office equipment, including computers, laptops, and printers.
  • Digital media equipment (e.g., tablet, cellphone, cameras, audio-video recorder, etc.).

 

Human Resource Coordinator
Open: 1-2-2024
Closes: 2-16-2024
Salary:  $42,000.00 - $59,420.00

Summary:  This position will provide direct support to the Human Resources Director and/or City Manager in employee training and development, recruitment, selection support and administration of the established Standard Operating Procedures.  This position coordinates Human Resource programs including classification, compensation, and performance management.  Processes payroll and payroll related reports.  Provides assistance to employees regarding new employee orientation, benefits enrollment, benefits training, benefits information and open enrollment.  Interprets policies to ensure record keeping is in compliance with Federal, State, and local law.

Essential Job Functions:  The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.  Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

  • Conducts compensation, classification, and market surveys by developing salary tables, gathering market data and other pertinent information; analyzes data, prepares spreadsheets and written reports, makes recommendations and presentations on findings.
  • Monitors and maintains the classification and compensation system; and prepares and revises job descriptions for approval.
  • Administers the hiring process of new employees.
  • Coordinates and monitors various Human Resource activities to include, but not limited to probation, annual and other performance evaluations.
  • Monitors and maintains the performance management system, send anniversary date monthly employee evaluation notices to City Department Heads.
  • Writes and distributes monthly employee newsletter.
  • Distributes anniversary and merit awards.
  • Coordinates employee retirement recognition and events; plans, and coordinates employee social functions including events, picnics, employee appreciation events.
  • Performs administrative work involving research, compiling statistical information and analyses of the information, and preparation of reports and presentations.
  • Maintains, files and updates confidential employee personnel files, benefits files, application files and other Human Resource related files; maintaining absolute confidentiality of all work-related matters, personnel records and information.
  • Responsible to the Human Resource Director for the coordination of information and assistance to employees, health care providers and insurance carriers regarding the City’s benefits plan.
  • Administration and coordination of various City benefits including health insurance; including enrollment, terminations, additions and changes.
  • Educates employees on City benefits; provides instruction and assistance on enrollment forms; addresses questions regarding benefits, policy and procedures and other personnel issues within scope of authority.
  • Ensures the provision of a safe and confidential environment for employees to voice concerns.
  • Coordinates the recruitment process; creates and posts job openings; monitors hiring process to assure adherence to personnel policies; coordinates interview process, oversees interview panels, coordinates with Department Heads or Supervisors and generates correspondence.
  • Completes the Arizona State Retirement System employer health insurance survey and the League of Arizona Cities and Towns 2020 Salary and Benefit Survey every year.
  • Advises Department Heads on personnel issues based on rules and regulations related to City of Benson policies and administrative guidelines, Americans with Disabilities Act, Fair Labor Standards Act, Family and Medical Leave Act, Age Discrimination in Employment Act, and other employment-related laws and statutes.
  • Provides information regarding personnel rules, regulations, policies and procedures to employees, the public and others as needed.
  • Coordinates activities in response to employee status changes, such as employment separation and employee exit “check-out” process.
  • Provides and conducts training and orientations in human resource related matters.
  • Researches and drafts policies and procedures. Composes written reports.
  • Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of human resource management.
  • Maintains maintenance of payroll information for all employees; enters changes in deductions and benefits; verifies budget codes and deductions; compiles contribution data
  • Creates and issues badges as needed.
  • Develops Administration RFPs with concurrence of the City Manager.
  • Maintains and updates H.R. Administrative Policy book as needed.
  • Performs other duties as assigned.

 Required Knowledge and Skills:

  • Knowledge of scope and content of City provided insurance and related programs.
  • Knowledge of business English and basic statistical calculation.
  • Knowledge of Departmental, City, State and Federal laws, rules and regulations for the creation and maintenance of sensitive client-related documentation and personnel programs.
  • Knowledge of the principles, practices, and techniques of delivery of human resources services in a governmental setting.
  • Knowledge of basic accounting principles, procedures and practices.
  • Ability to work under pressure to meet tight time schedules and deadlines, and handle significant problems and tasks that come up simultaneously or unexpectedly.
  • Ability to interact tactfully and courteously with employees to establish an environment of cooperation and maintain an effective public image.
  • Skill in counseling clients on benefits plans and identifying options available.
  • Skill in maintaining extreme confidentiality and required security of information created or encountered during the course of assigned duties.
  • Skill in processing employee payroll and compiling payroll-related reports.
  • Skill in conducting research, compiling data, and preparing reports for management consideration.
  • Skill in creating and maintaining client files in compliance with City, State and Federal laws, rules and regulations.
  • Skill in use of computer-based resources including but not limited to, Microsoft Word, Excel, Publisher and PowerPoint to create, track and report information and activities.
  • Skill in creating and delivering benefits-related information to clients, management and affected parties and interpreting requirements for assigned City-provided benefits and insurance programs.
  • Skill in assisting clients in the preparation of required documentation for benefits plan coverage.
  • Skill in communicating effectively verbally and in writing.
  • Skill in working cooperatively in a team environment with Department Heads, Supervisors, and other City employees.

Education and Experience

  • An Associate’s degree or at least 60 semester hours from an accredited college or university with a major in personnel, human resources, business, management or a related field; or (2) two years full time work experience as a Human Resource Analyst or any equivalent combination of education and experience.
  • Valid State of Arizona driver’s license.

 Environmental Factors and Conditions/Physical Requirements:

  • Work is performed in an office environment; may be subject to repetitive motion such as typing, data entry and vision to monitor; may be subject to extended periods of intense concentration in the review of reports.
  • Manual dexterity for operating computers, adding machine and other conventional office equipment. Dexterity and coordination to handle files and single pieces of paper.
  • May be subject to bending, reaching, sitting, kneeling and lifting up to 25 lbs. such as retrieving files, records and reports.

 Equipment and Tools Utilized:

  • Equipment utilized includes computerized and conventional office equipment.
TOURISM SUPERVISOR
OPEN: 01-30-2024
CLOSES: 02-16-2024
SALARY:  $44,000.00 - $56,557.00

Summary:  Under limited supervision, plans, coordinates and supervises the daily operation of the Benson Visitor Center related activities; develops and implements marketing strategies to promote Benson and the area; coordinates efforts with a variety of local, county and state organizations.

  Essential Job FunctionsThe list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.  Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

  • Oversees the day-to-day operations and staff of the Tourism Center; schedules staff to ensure availability; trains staff to provide a high level of customer service; ensures that the center is fully stocked with area information.
  • Encourages, develops, promotes and implements marketing strategies to attract potential tourist visitors to Benson and the area; solicits the support of various groups, organizations and individuals; encourages their participation in tourism events, promotions and tie-ins.
  • Works with the Cochise County Tourism Council’s Program of Work.
  • Plans and assists in the implementation of special events and City dedications.
  • Responsible for distribution of print and electronic media promotions; assists in preparing materials and in maintaining the website.
  • Investigates funding sources for tourism development; prepares and submits tourism grant funding applications.
  • Make presentations to clubs, organizations, and other groups to explain the purpose of tourism and communicate the importance of tourism in the local economy.
  • Prepares a monthly report on tourism activities for the City Council.
  • Establishes and maintains working relationships with local hospitality industry, local officials, media and regional and state tourism organizations.
  • Assists in development of the annual tourism budget.
  • Informs the Arizona State Department of Tourism and other interested parties of all tourism activities in the Benson area, and keeps website calendar of events updated.
  • Maintains records of attractions, brochures, special information packets, tourism packets, and promotional giveaways.
  • Maintains tracking system to determine economic impact and return on investments.
  • Represents the City at regional and state conferences as time and budget allows and works with multi-county organizations and other tourism related entities.

 Required Knowledge and Skills:

  • Knowledge of operational characteristics, services and activities of a Visitor Center and Tourism planning program.
  • Knowledge of components of the travel industry, including visitor demographics.
  • Knowledge of principles, methods and techniques of marketing and promotion.
  • Knowledge of budget development and monitoring.
  • Skill in operating computer and utilizing rudimentary software.
  • Skill in providing administrative and professional leadership and direction to subordinate staff.
  • Skill in communicating clearly and effectively, both orally and in writing.
  • Skill in preparing and presenting clear and concise administrative reports.
  • Skill in establishing and maintaining effective working relationships with City staff and other officials, other government officials, community groups, the general public and media representatives.
  • Skill in developing a comprehensive marketing strategy for tourism operations.

Education and Experience

  • Bachelor’s degree in Public Relations, Marketing or Business Administration and five (5) years professional experience in tourism, promotion, marketing or a related function.
  • State of Arizona driver’s license.

 Environmental Factors and Conditions/Physical Requirements:

  • Work is performed mostly in office settings; some outdoor work is required for special events; hand-eye coordination is necessary to operate computers and various pieces of office equipment.
  • Frequently requires sitting, talking and hearing; occasionally requires walking; frequently requires using hands to finger, handle, or feel objects, tools, or controls, and to reach with hands and arms.
  • Occasionally requires lifting and/or moving up to 50 pounds; requires close vision and the ability to adjust focus.
  • Occasionally work is performed in outside weather conditions; work may bring exposure to moving mechanical parts and in high places; the noise level is usually moderate.

 Equipment and Tools Utilized:

  • Requires frequent use of personal computer, including word processing and spreadsheet programs; calculator, telephone, copy machine and fax machine.